It can always happen that something does not go exactly as planned. We recommend that you
complaints to us first by sending an email to support@wallsharks.com . If this leads to
If no solution can be found, it is possible to register your dispute for mediation via Webwinkelkeur via https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil .

It is also possible for consumers in the EU to file complaints via the ODR
platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr .
If your complaint is not yet being dealt with elsewhere, you are free to file your complaint via the European Union platform.